The Most Smiling Nation On The Planet
→ May 20, 2009 0The Smiling Report 2009 shows that the trend continues downwards (source here). Mystery Shopping Providers around the world have participated in the Smiling Report 2009 which compiles customer service data from evaluations conducted across a spectrum of industries. The summary for 2008 includes answers to more than 2.5 million questions covering Smile, Greeting and Add-on sales [...]