Commenting on the 4-Star Certification for Garuda Indonesia, Edward Plaisted (Skytrax CEO) said, “…this 4-Star Airline Certification is a coveted seal Quality Approval that an airline receives in recognition of its front-line Product and Service quality. Garuda Indonesia has undergone a major quality transformation and improvement during the past year, across both their product and front-line service standards. New aircraft with a high-end product are now joining their fleet, and the retrofitting of their A330-300 aircraft was the catalyst that really enabled us to upgrade their rating level to a 4-Star airline status.”

Garuda Indonesia is now one of just 27 airlines worldwide that currently meet the rigorous quality criteria which Skytrax set for this 4-Star airline ranking.

The official 4-Star airlines ranking is due recognition for those airlines providing a good standard of Product across all travel categories, combining with a good standard of Staff Service delivery.

The airline Star ranking assesses Quality levels across both the Onboard and Airport environments – for Garuda Indonesia the airport ranking reflects their home base of Soekarno-Hatta International Airport in Jakarta.